vaaya / terms of service

Terms of Service · vaaya

Last updated 21 May 2026

The terms that govern your access to and use of Vaaya's enterprise AI, agentic workflow automation, orchestration, analytics, and related software services.

1Acceptance of Terms

By accessing or using the Services, you agree to these Terms.

2Services

Vaaya provides enterprise AI, agentic workflow automation, orchestration, analytics, and related software services.

3Agent Authorization

Customers may configure AI agents to retrieve information, execute workflows, call APIs, and interact with connected systems.

Actions performed within Customer-authorized environments are deemed authorized by Customer.

4Customer Responsibilities

Customers are responsible for:

  • User access management
  • Governance controls
  • Human review processes
  • Regulatory compliance
  • Validation of AI outputs

5AI System Limitations

AI systems may produce inaccurate, incomplete, or unexpected results.

Customers must independently validate outputs before relying on them.

6High-Risk Activities

The Services shall not be used as the sole basis for:

  • Credit decisions
  • Insurance underwriting
  • Claims adjudication
  • Securities trading
  • Legal determinations

without appropriate human oversight.

7Customer Data

Customers retain ownership of Customer Data.

8Generated Outputs

Subject to applicable law, Customers own outputs generated specifically for them. Vaaya retains ownership of its platform, models, software, workflows, and intellectual property.

9Third-Party Models and Providers

The Services may depend on third-party model providers, cloud providers, and infrastructure providers.

Vaaya does not guarantee continued availability of any specific third-party service.

10Regulatory Responsibility

Customers remain responsible for compliance with applicable banking, insurance, securities, privacy, AML, KYC, and related regulations.

11Disclaimer of Warranties

12Limitation of Liability

13Indemnification

Customer agrees to indemnify Vaaya against claims arising from Customer Data, Customer instructions, misuse, or violations of law.

14Force Majeure

Vaaya is not responsible for delays or failures beyond its reasonable control.

15Class Action Waiver

Disputes shall be brought only on an individual basis to the extent permitted by law.

16Arbitration

Disputes shall be resolved through binding arbitration except where prohibited by law.

17Governing Law

State of Delaware, United States.

Contact

Vaaya Inc.

Legal: legal@vaaya.ai
www.vaaya.ai